Personal, caring customer service
Whether you need to place an order or simply need assistance, we’re here to help.

Fair pricing policy & price match
We believe in pricing all our products and services fairly. You should receive competitive prices on our products. However, should you find the same product offered with the same level of service elsewhere at a lower price, tell us, and we will match the price.

Hire Service
On most common equipment we offer a hire service, with a delivery, collection and setup service, please enquire. Terms and conditions of hire available upon request.

Servicing, maintenance and warranty
The Nightingale Service Division is dedicated to looking after your equipment in the years to come. Our engineers cover routine servicing & aftersales support. We have a fully equipped workshop and mobile van facilities to support our products.

Opening times
Mon-Fri 8.30am - 5.00pm Sat/Sun - Closed.

Visit our shop/showroom
We welcome you to visit our showroom available to view and try out many items. To download a map with directions, please click here.

General information


VAT information and exemption


Privacy Policy
Information sent to us through our website is not shared with any other third party, excluding subcontractors and agents who work on our behalf. Information given by you is used should we need to contact you regarding an enquiry or order that you have made with us. We sometimes send information on our related products that might be of interest to you, however if you rather not receive this kind of information, then please tell us.

Delivery service
Efficient delivery service - we will do our best to deliver all stocked items at your own convenience, normally within 2 working days

For all delivered orders there is a minimum order is £20 excluding VAT. Delivery charge for all small orders is £4.90 (exc VAT)  

Free advice
With over 20 years experience, advice is only a phone call away.

Free product catalogues
Download these now or let us send them by post.

Free demonstrations/trials
Available on stocked products over £500 (ex VAT), please ring on 01628 668660. This is subject to availability.

BHTA (British Healthcare Trade Association) registered company
This is a respected standard in the healthcare sector and ensures that customers get a consistent and quality level of servce. To become registered you are required to adhere to the trading standards of the BHTA. The BHTA is also endorsed by the Office of Fair Trading another indication of recognised industry standard. The BHTA can be contacted on Tel: 020 7702 2141


Stocked products – 14 day money back.
All stocked items can be returned for full credit as long as they are returned unused, unopened and in perfect saleable condition and within 14 days of purchase, otherwise we will be unable to take goods back or handling charges may be applicable, subject to our discretion.

Special orders – standard products
On non – stocked items that are standard production products we request full payment with order, in the event of the products not being suitable, these will be subject to a handling charge, normally 15% plus carriage charges, depending on the supplier’s terms & conditions

Special orders – made to order
On all special orders, we do request 50% deposit. If the order then is cancelled, we will endeavour to return some of your deposit, however in many situations, depending on the order progress and nature of the product this is not possible. Please ask our product advisers for any further clarification

All about Nightingale…
your local disability shop
Hard to read or need to zoom? CLICK HERE
FREE Advice - 01628 668660

© 2011 Nightingale Medical & Mobility. No portion of this website maybe reproduced in any format without the written consent of the copyright holder


Back to previous page

Click Here to Print!
Print this 

Back to previous page